Privacy Policy — Rowland Group & Compass Real Estate
Last Updated: May 12, 2026
Rowland Group and Compass Real Estate ("we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read it carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.
1. Information We Collect
1.1 Personal Information You Provide
We may collect personal information that you voluntarily provide when you register on our website, fill out a contact form, subscribe to our newsletter, request property information, sign up for property alerts, schedule a showing, or otherwise communicate with us. This may include:
• Name, email address, phone number, and mailing address
• Property preferences and search criteria
• Financial information provided for pre-qualification purposes
• Any other information you choose to share with us
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain technical data about your device and browsing activity, including IP address, browser type, operating system, referring URLs, pages viewed, links clicked, search terms entered, and access times.
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, tracking pixels, and similar technologies to enhance your experience and analyze website usage. For more details, please refer to our Cookie Policy.
2. How We Use Your Information
We may use the information we collect to:
• Provide and maintain our website and real estate services
• Respond to your inquiries and provide customer support
• Send you property recommendations, listings, and market updates
• Process transactions and send related administrative communications
• Send marketing and promotional communications (with opt-out option)
• Analyze usage trends and improve website functionality
• Detect, prevent, and address fraud or unauthorized access
• Comply with applicable legal obligations
3. How We Share Your Information
3.1 Service Providers
We may share your information with trusted third-party vendors who assist us in operating our website and delivering our services, such as property listing database providers, email marketing platforms, CRM systems, web hosting and analytics providers, and payment processors. These parties are contractually obligated to keep your information confidential.
3.2 MLS Participants
As real estate professionals, we participate in Multiple Listing Services (MLS). When you inquire about MLS-listed properties, certain information may be shared with the listing broker and other MLS participants as required by MLS rules.
3.3 Business Transfers
In the event of a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.
3.4 Legal Requirements
We may disclose your information when required by law, court order, governmental request, or other legal process.
3.5 With Your Consent
We may share your information for any other purpose with your explicit consent.
4. Your Rights and Choices
4.1 Opt-Out of Communications
You may opt out of receiving promotional communications at any time by following the unsubscribe instructions in any email, emailing us at jason.rowland@compass.com, or calling (312) 927-1942.
4.2 Access, Correction, and Deletion
You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, please contact us using the information in Section 13.
4.3 Do Not Track
Some browsers offer a "Do Not Track" signal. Our website does not currently respond to these signals.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
6.1 AI and Automated Decision-Making
Our website may use automated tools or AI-assisted features to personalize property recommendations and improve your experience. No automated process makes legally significant decisions about you without human review. You may contact us at any time to request human intervention or to object to automated processing of your personal information.
7. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.
8. California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
• The right to know what personal information we collect about you
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information
• The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information in Section 13.
9. International Data Transfers
Your information may be transferred to and stored on servers located outside your state or country. Data protection laws in those jurisdictions may differ from your own. By using our website, you consent to such transfers.
10. Third-Party Websites
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy practices, or policies of any third-party sites. We encourage you to review the privacy policy of every site you visit.
11. Compass Real Estate Disclosure
Rowland Group is a team of real estate professionals affiliated with Compass Real Estate, a licensed real estate broker with a principal office in Chicago, Illinois. Compass Real Estate abides by all applicable equal housing opportunity laws. All material on this website is for informational purposes only and is not intended to solicit property already listed. Nothing herein constitutes legal, accounting, or other professional advice outside the realm of real estate brokerage.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be reflected by an updated "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Rowland Group at Compass Real Estate
2350 N Lincoln Ave, 4th Floor
Chicago, IL 60614
Email: jason.rowland@compass.com
Phone: (312) 927-1942